Our brand policy

At Vorata, we believe that thoughtful fashion goes hand in hand with thoughtful logistics

Our commitment to delivering your order reflects the same values we uphold in every stitch: care, precision, and respect—for your time, your expectations, and your experience.

All orders are processed within 1 to 3 business days (excluding weekends and holidays), ensuring we prepare and dispatch your items efficiently and with attention to detail. Once your order is shipped, you will receive a confirmation email with your tracking number so you can follow its journey to you.

Domestic deliveries typically arrive within 3 to 7 business days, depending on the destination and selected shipping method. For international shipping, estimated delivery times range from 7 to 21 business days. Please note that customs processing and local regulations may affect the timing of international deliveries. Any additional taxes or duties incurred upon arrival are the responsibility of the recipient.We offer free standard shipping on all orders over a designated amount. Orders below that threshold will incur a shipping fee, clearly calculated and shown at checkout. We also ship to PO boxes and military addresses, although delivery times to these destinations may vary slightly.

While we partner with reliable global carriers, occasional delays due to customs, weather, or other factors beyond our control may occur. In such cases, we appreciate your patience and understanding—our support team is always available to assist you.